Effective Date: 2-25-26 | Last Updated: 2-25-26

SMS Terms & Conditions

These SMS Terms & Conditions apply to text message communications sent by Soot Soldiers ("Company," "we," "our," or "us").

1. Program Name

Soot Soldiers Customer Notification, Appointment Messaging Program, and Occasional promotional offers

2. Program Description

By providing your phone number and opting in, you agree to receive SMS text messages from Soot Soldiers related to:

  • Appointment confirmations
  • Appointment reminders
  • Service updates
  • Technician arrival notifications
  • Inspection and service follow-ups
  • Billing notifications
  • Customer service communications
  • Occasional promotional offers

Messages may be sent using automated technology.

3. Message Frequency

Message frequency will vary based on your interaction with Soot Soldiers. You may receive multiple messages per appointment or service request.

4. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and plan. Soot Soldiers is not responsible for any messaging or data charges incurred by your mobile provider.

5. Opt-In Consent

You may opt in to receive SMS messages by:

  • Submitting a form on our website
  • Scheduling a service
  • Providing your phone number to our office staff
  • Agreeing verbally to receive appointment-related messages

Consent is not a condition of purchase.

6. Opt-Out Instructions

You may opt out at any time by replying STOP to any text message.

After you send STOP, you will receive one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from Soot Soldiers unless you opt in again.

7. Help Instructions

For assistance, reply HELP to any message or contact us directly:

8. Supported Carriers

SMS services may not be available on all carriers. Delivery is subject to effective transmission by your mobile carrier.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy here:

https://www.sootsoldiers.com/privacy-policy

We do not sell or share your mobile information with third parties for marketing purposes.

10. Changes to These Terms

Soot Soldiers reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.