Effective Date | March 29, 2026
Privacy Policy
SMS consent is not shared with third parties or affiliates for marketing purposes.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you request services, schedule appointments, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Service address
- Billing information
- Payment details
- Photos or documentation related to your property
- Service history
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Referring website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Schedule and perform services
- Process payments
- Send appointment confirmations and reminders
- Provide inspection reports and documentation
- Respond to customer inquiries
- Improve our services
- Send promotional offers, if you opt in
- Maintain business records
- Comply with legal obligations
We do not sell your personal information.
3. SMS & Communication Consent
If you provide your phone number, you consent to receive:
- Appointment reminders
- Service updates
- Follow-up messages
- Billing notifications
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
4. Payment Information
Payment information is processed securely through third-party payment processors. We do not store full credit card numbers on our servers.
5. Sharing of Information
We may share information with:
- Payment processors
- Scheduling or CRM platforms
- Software providers used to deliver inspection reports
- Marketing platforms, for opted-in communications
- Legal authorities when required
All third parties are expected to maintain appropriate data security.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system is 100% secure.
7. Cookies & Tracking Technologies
Our website may use cookies and analytics tools to:
- Understand user behavior
- Improve website functionality
- Optimize marketing efforts
You can disable cookies in your browser settings.
8. Your Rights
Depending on your state of residence, such as California, you may have rights to:
- Request access to your personal data
- Request deletion of your data
- Correct inaccurate information
- Opt out of certain data uses
To exercise these rights, contact us at the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children's Privacy
Our services are not directed toward individuals under 18 years old. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: